Privacy Policy

This Privacy Policy applies to the slotmonitor online casino platform, accessible at slotmonitor.org ("Platform," "we," "us," or "our"). slotmonitor operates as an online gaming and entertainment platform serving users in the Republic of the Philippines.

For the purposes of the Data Privacy Act of 2012 (RA 10173), slotmonitor acts as the Personal Information Controller (PIC) with respect to the personal data of registered users and visitors to the Platform. We are responsible for determining the purposes and means of processing your personal information.

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer (DPO) using the details provided in Section 13 of this Policy.

slotmonitor collects the following categories of personal data from users of the Platform:

We do not intentionally collect sensitive personal information (as defined under RA 10173) beyond what is strictly necessary for identity verification and regulatory compliance.

slotmonitor collects personal data through the following means:

• Direct Interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, server logs, and similar tracking technologies.
• Third-Party Sources: Identity verification data from KYC service providers; fraud screening data from anti-fraud partners; payment data from GCash, PayMaya, and banking partners. All third-party data processors are contractually bound to handle your data in accordance with applicable law.

slotmonitor uses your personal data for the following purposes:

• To create, verify, and manage your slotmonitor account.
• To process deposits, withdrawals, and other financial transactions.
• To verify your identity and age (21+) in compliance with Philippine gaming regulations.
• To comply with Anti-Money Laundering Act (AMLA) obligations, including transaction monitoring and suspicious activity reporting.
• To detect, investigate, and prevent fraud, cheating, and other prohibited conduct.
• To provide customer support and respond to your inquiries.
• To send you transactional communications (account confirmations, withdrawal notifications, security alerts).
• To send you marketing communications about promotions and new games, where you have provided consent.
• To monitor your gaming activity for responsible gaming purposes and to apply any limits or restrictions you have requested.
• To improve the Platform through analytics and user research.
• To comply with all applicable laws and regulatory requirements.

Under the Data Privacy Act of 2012, slotmonitor processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you (account management, payment processing, game provision).
• Legal Obligation: Processing required to comply with Philippine law, including AMLA, gaming regulations, and tax obligations.
• Legitimate Interests: Processing for fraud prevention, platform security, and analytics, where our interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time.

slotmonitor does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your transactions.
• KYC & Identity Verification Providers: Third-party services that assist with identity verification and age confirmation.
• Game Providers: Licensed game studios whose games are hosted on the Platform may receive anonymized or pseudonymized usage data for game performance purposes.
• Fraud Prevention & Security Partners: Services that help us detect and prevent fraudulent activity on the Platform.
• Regulatory Authorities: Government agencies including the Anti-Money Laundering Council (AMLC) and other competent Philippine authorities, where required by law.
• Professional Advisors: Lawyers, auditors, and accountants, subject to professional confidentiality obligations.

All third-party data processors are required to implement appropriate technical and organizational security measures and to process your data only in accordance with our instructions and applicable law.

slotmonitor uses cookies and similar technologies (web beacons, pixel tags, local storage) to operate and improve the Platform. The types of cookies we use are:

• Strictly Necessary Cookies: Essential for the Platform to function. These cannot be disabled. They include session authentication cookies and security tokens.
• Analytics Cookies: Help us understand how users interact with the Platform (pages visited, session duration, error rates). Data is aggregated and anonymized where possible.
• Functional Cookies: Remember your preferences (language, display settings) to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotions. These are only set with your explicit consent.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform.

slotmonitor retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention periods are:

• Account & KYC Data: Retained for a minimum of 5 years following account closure, in compliance with AMLA requirements.
• Transaction Records: Retained for a minimum of 5 years from the date of the transaction.
• Customer Support Records: Retained for 3 years from the date of the last interaction.
• Marketing Preferences: Retained until you withdraw consent or request deletion.
• Technical & Log Data: Retained for up to 12 months for security and analytics purposes.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.

Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive data stored in our databases.
• Multi-factor authentication (MFA) options for user accounts.
• Regular penetration testing and vulnerability assessments by independent security firms.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• 24/7 security monitoring and intrusion detection systems.
• Regular staff training on data protection and information security.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, slotmonitor will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected users without undue delay.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by slotmonitor:

• Right to be Informed: The right to know what personal data we collect and how we use it — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to legal retention obligations.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: The right to object to processing based on legitimate interests, including direct marketing.
• Right to Withdraw Consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. We will respond to all verified requests within 30 calendar days. We may need to verify your identity before processing your request.

The slotmonitor Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine law. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the Platform, please contact us immediately at the details provided in Section 13.

slotmonitor reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, we will notify registered users via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically. Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.